At pklik, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over it. We keep things plain and honest — no legal jargon designed to confuse.
Our Commitments
These six commitments summarise the core of the pklik Privacy Policy. Read the full policy below for complete details.
Every piece of data transmitted between your device and pklik servers is protected by 256-bit SSL encryption. This is the same standard used by banks and financial institutions. Your login credentials, payment details, and personal information are never sent in plain text.
pklik does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account, process payments, verify your identity, and improve the pklik platform. That's it — nothing more.
pklik gives you full control over your personal data. You can request a copy of everything we hold about you, ask us to correct inaccurate information, or request deletion of your data at any time. Contact pklik support to exercise any of these rights.
pklik stores all player data on secure, access-controlled servers. We apply strict internal access policies — only authorised pklik staff with a legitimate operational need can access your personal information. All access is logged and audited regularly.
pklik only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe and functional gaming experience.
pklik will only send you marketing communications if you have opted in. You can update your communication preferences at any time from your pklik account settings. Opting out of marketing does not affect your ability to receive important account and security notifications.
pklik is an online gaming and betting platform operated for players in Bangladesh. When this Privacy Policy refers to "pklik", "we", "us", or "our", it means the pklik platform and the team responsible for operating it.
pklik acts as the data controller for all personal data collected through the platform. This means pklik is responsible for deciding how and why your personal data is processed. If you have any questions about how pklik handles your data, you can contact the pklik support team at any time — details are in Section 12 of this policy.
This Privacy Policy applies to all pklik services, including the website, the pklik mobile app on Android and iOS, and all associated support and communication channels.
By registering on pklik or using any part of the platform, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use pklik.
pklik collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.
Information you provide directly:
Information collected automatically:
Note: pklik never collects more data than is necessary. If a piece of information is not needed to operate your account or meet a legal obligation, pklik does not ask for it.
pklik uses your personal data for the following purposes:
| Purpose | Details |
|---|---|
| Account management | Creating and maintaining your pklik account, processing logins, and managing your account settings. |
| Payment processing | Processing deposits and withdrawals, verifying payment methods, and maintaining transaction records. |
| Identity verification | Verifying your age and identity to comply with legal requirements and prevent underage gambling. |
| Fraud prevention | Detecting and preventing fraudulent activity, money laundering, and abuse of the pklik platform. |
| Customer support | Responding to your queries, resolving disputes, and improving the quality of pklik support. |
| Responsible gaming | Monitoring gaming patterns to identify potential problem gambling and enforcing limits you have set. |
| Platform improvement | Analysing usage data to improve pklik games, features, and overall user experience. |
| Marketing (opt-in only) | Sending promotional offers, bonus notifications, and platform updates — only if you have opted in. |
| Legal compliance | Meeting obligations under applicable laws, including anti-money laundering and data protection regulations. |
pklik does not use your personal data for any purpose not listed above without first obtaining your explicit consent.
pklik processes your personal data on the following legal grounds:
If you want to know the specific legal basis for any particular processing activity, contact pklik support and we will provide a clear explanation.
pklik does not sell your personal data. We share your data only in the following limited circumstances:
All third parties that pklik shares data with are required to maintain appropriate security standards and are prohibited from using your data for any purpose beyond what pklik has authorised.
pklik uses cookies and similar technologies to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies pklik uses:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how the pklik platform functions. For essential cookies, no opt-out is available as they are strictly necessary for the service to operate.
pklik retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs.
After the applicable retention period, pklik securely deletes or anonymises your personal data. If you request deletion of your data before the retention period has expired, pklik will delete what it is legally permitted to delete and explain why any remaining data must be retained.
As a pklik player, you have the following rights over your personal data. To exercise any of these rights, contact pklik support with your request:
Request a copy of all personal data pklik holds about you.
Ask pklik to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where pklik has no legal obligation to retain it.
Ask pklik to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to pklik processing your data for marketing or legitimate interest purposes.
pklik will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and pklik will notify you if an extension is needed. There is no charge for exercising your data rights.
pklik takes data security seriously and applies multiple layers of protection to keep your personal information safe:
Your responsibility: pklik's security measures protect data on our end. You are responsible for keeping your pklik login credentials confidential and for using a strong, unique password. Never share your password with anyone.
pklik is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use pklik or provide any personal information to us.
If pklik discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on pklik, please contact pklik support immediately so we can investigate and take appropriate action.
pklik uses age verification procedures during registration and may request additional documentation at any time to confirm a player's age. These measures are in place to protect minors and to comply with responsible gaming obligations.
pklik may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.
For significant changes that materially affect how pklik processes your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.
We recommend reviewing this Privacy Policy periodically. Your continued use of pklik after any update constitutes acceptance of the revised policy. If you do not agree with an updated policy, you should stop using pklik and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how pklik handles your personal data, please get in touch with the pklik support team:
pklik aims to respond to all privacy-related queries within 48 hours. For formal data rights requests, we will acknowledge receipt within 5 business days and provide a full response within 30 days.
If you are not satisfied with pklik's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.